Warehouse and order fulfillment

What problems it solves

In most warehouses, stock is kept in two places: in people's heads and in a spreadsheet someone updates at night. Orders are picked from memory, the customer is the first to find out they got the wrong item, and the online store sells goods that are no longer there. The more channels and staff you have, the more often this happens.

In our warehouse, what has been scanned counts as true. Stock is not typed in separately. It comes from receiving, put-away, picking and returns. When a figure does not add up, the system shows which movement changed it and which document is behind it.

The second goal is to let the person at the shelf work quickly. They do not switch between programs or copy numbers. They have one full-screen view, a scanner in hand and a clear answer after every action: correct, wrong, or what comes next.

How it works

A day in the warehouse goes through a few clear moments. Each one is a single action that leaves a record.

1. A delivery arrives. Goods are scanned against the purchase order, or booked in from the invoice and then checked physically. Surplus and unordered items show up immediately.
2. Received goods cover waiting orders first. The rest goes on a shelf and the bin is confirmed by scanning. From then on the item has an address in the warehouse.
3. Orders from every channel land in one queue. It is split into sessions by courier, country or operator, so several people can pick at once without getting in each other's way.
4. The picker scans the bin and the item. If the item is wrong, the screen stops it, and where it helps, a voice says where to go and how many to take.
5. On confirmation, stock is written off, the waybill is issued and the label comes out of the thermal printer with no print dialog.
6. A returned parcel is scanned, the goods go back to their bin and the order is cancelled. The customer is refunded with a separate button, so you know exactly when it happened.
7. Stock counts are done bin by bin: scan the position, count the goods, save the result. Differences go into the movements with a reason and do not get lost in a new number.

What you get

• Stock calculated by one formula (on hand, reserved, available) that reads the same in the warehouse, in orders and in your online stores.
• A movements ledger where every receipt, write-off and adjustment links back to the document or order that caused it.
• Purchase orders built from what customer orders are short of, which never order the same thing twice.
• Checks that say in plain language what does not match, without waiting for someone to notice.
• A restricted mode for a dedicated warehouse computer that shows only the warehouse screens and hides the rest of the menu.
• The system is yours, with no licence and no per-user fee. A new warehouse employee costs nothing extra.

What it connects to

The warehouse is part of the same database as orders, documents and couriers, not a separate program. So stock follows sales without nightly exports and imports.

• Online stores: Shopify and WooCommerce. The warehouse writes stock to them, and they do not change it in the warehouse.
• Marketplaces and the physical shop: orders from eMAG, eBay and the till reserve from the same stock.
• Couriers: the waybill and label are issued at the moment of confirmation.
• Sales documents and returns: the write-off and the reversal come from the same action.
• Excel: for importing barcodes and price lists and exporting purchase orders and reports.

Why we avoid intermediate states

We avoid intermediate states that the system maintains on its own, such as "goods in transit", automatic transfers between warehouses or draft documents nobody closes. Sooner or later they get stuck and leave quantities that are nowhere.

With us, every movement has one moment a person can point to: scanned, confirmed, printed. When the system refuses an action, it says why and what the next step is.